We hope you are delighted with your purchase but if you are not completely satisfied with your items please contact us within 14 days of receiving your order.
We will be happy to replace (if item is in stock) or refund your item if they are damaged or faulty.
Earrings are non returnable unless damaged.
Items must be returned in new condition, unused and undamaged within 14 days. A tracking number is advised as we cannot accept responsibility for lost items.
Customer is responsible for all shipping fees.
All sale items are final and non refundable.
Please note every effort is made to capture the correct colour of an item however we cannot guarantee every computer monitor will accurately depict the actual colour of a product
Please contact us at designsbyjaid@gmail.com if you have any questions or require a cancellation of your order. If it has not shipped we will issue a refund in full within 3-5 business days.
